📱 SMS Policy

SMS / Text Messaging
Privacy Policy

How we collect, use, and protect your mobile number

Last updated: January 2025

SMS/Text Messaging Privacy Policy

1

We collect your mobile phone number only when you voluntarily provide it (e.g., when placing an order by phone or by texting us to opt in).

2

Your mobile phone number will NOT be shared, sold, or rented to third parties for their marketing purposes.

3

We use your mobile number solely to send you order confirmations, order status updates, and related notifications from 5 to 9 Agents.

4

Message frequency: You will receive messages only when you have an active order or have explicitly requested notifications.

5

Message and data rates may apply. Check with your carrier for details.

6

To opt out at any time, reply STOP to any message. You will receive one final confirmation and no further messages will be sent.

7

For help, reply HELP or contact us at hello@5to9agents.com.

Questions about this policy? Reach out to us at hello@5to9agents.com and we'll be happy to help. You can also review our full SMS Terms of Service.